Zion's Lighthouse

At Zion’s lighthouse we aim to ensure all supportive housing open to children leaving care, meets the required standards and has excellent outcomes for the young people and organisation alike. Zion's Lighthouse Trauma-informed consultancy, training, and advocacy around grief, baby loss, equity, and systems change Work with Zion’s Lighthouse Zion’s Lighthouse supports organisations, healthcare services, and workplaces to respond to grief and baby loss with compassion, integrity, and accountability. Our work is informed by lived experience, professional insight, and a commitment to addressing inequity, recognising that grief and loss are not experienced equally by everyone. Who We Are Zion’s Lighthouse was founded by Louisa Hendrickson following the death of her son, Zion. The organisation exists to challenge silence, improve understanding, and support meaningful change in how grief, baby loss, and trauma are recognised and responded to, particularly where disparities and systemic inequities impact outcomes. We believe that people deserve more than policy alone. They deserve care that is human, informed, and equitable. What We Do Zion’s Lighthouse works across organisations, healthcare, and communities to embed trauma-informed and compassionate practice. Our work includes: Organisational and workplace consultancy NHS and hospital consultancy Training, education, and public speaking Equity, diversity, and inclusion (ED&I) consultancy Advocacy and systems change Who We Work With NHS trusts and maternity services Employers and workplaces Charities & third sector organisations Hospitals and clinical teams ED&I teams and networks Public sector organisations Conference and event organisers How We Work Grief and trauma are not just held in the mind, they are held in the body. Zion’s Lighthouse takes a holistic, trauma-informed approach that recognises the physical, emotional, and psychological impact of grief, loss, and systemic harm. Alongside consultancy and education, our work may incorporate movement-based approaches that support regulation, grounding, and wellbeing. Where appropriate, Zion’s Lighthouse works with trusted practitioners, including a holistic CBT therapist and a Movement Is Medicine (MiM) practitioner, ensuring support is ethical, boundaried, and person-centred. Love, Life & Loss Podcast Love, Life & Loss is a podcast hosted by Louisa Hendrickson that creates space for honest conversations about grief, baby loss, lived experience, and disparity. Through storytelling and shared insight, the podcast amplifies unheard voices, challenges stigma, and explores how systems can do better. The podcast sits alongside Zion’s Lighthouse as part of our wider advocacy, education, and equity-focused work. Learn More Listen to the Podcast Why Zion's Lighthouse Lived experience combined with professional credibility Trauma-informed and ethically grounded Committed to addressing inequity and disparity Honest, compassionate, and unafraid of difficult conversations Focused on meaningful, sustainable change Trusted across NHS, community, and organisational spaces Testimonials “Louisa is a skilled speaker and facilitator who guides audiences through her lived experience to foster wider awareness about this important issue. Thoughtful, practical, and knowledgeable.” — Head of Operations, Powered by Diversity Work with Zion’s Lighthouse If you are looking to support people through grief and baby loss with integrity, and to address inequities that impact outcomes, we would love to hear from you. Get In Touch

Advocacy & Systems Change - Alongside professional practice, I hold governance and advisory roles that reflect my commitment to advocacy and systems change. Advocacy Advocacy & Systems Change Alongside professional practice, I hold governance and advisory roles that reflect my commitment to advocacy and systems change. Trustee of The Worst Girl Gang Ever , supporting bereaved mothers and maternal mental health advocacy Advisory Board member for Black Baby Loss Awareness Week , contributing lived experience and insight to work addressing racial disparities in baby loss Maternal Mental Health Alliance Champion , supporting national efforts to improve awareness, access, and outcomes National Work and Parliamentary Engagement I have worked with Baroness Amos and her team to help inform the National Maternity and Neonatal Investigation , contributing insight that supported the development of the Call for Evidence questionnaire. This work reflects my commitment to ensuring lived experience meaningfully informs policy, inquiry, and system-level change. I have also contributed to work with Sands in relation to their mental health campaign, including engagement with Members of Parliament on their behalf. I am a member of the All-Party Parliamentary Group (APPG) for Baby Loss and Maternity , and I continue to engage with parliamentary and policy spaces where lived experience can inform safer, more accountable systems. I am also seeking to work alongside Members of Parliament to explore systemic issues within complaints handling processes, particularly where bereaved families experience additional harm through poor communication, delay, or lack of transparency. Bringing it Together Together, this experience enables me to contribute at individual, organisational, and strategic levels, bridging lived experience, professional practice, and advocacy to support safer, more equitable care. Who This Work Is For Zion’s Lighthouse works with and alongside: Bereaved parents and families NHS trusts and maternity services Public sector organisations Employers supporting staff through grief and trauma Policymakers and decision-makers seeking to improve systems and outcomes What People Consistently Tell Us Feedback from families and organisations consistently reflects the importance of being heard, believed, and supported without judgement or pressure. Many highlight the value of spaces that feel safe, trauma-informed, and grounded in real understanding rather than assumptions or quick fixes. Ongoing and Embedded Work Much of this work involves ongoing relationships with organisations, supporting reflection, embedding learning, and returning for follow-up sessions or refreshers. This approach allows change to be sustained over time, rather than treated as a one-off intervention. How Advocacy Informs Practice This advocacy work directly informs how Zion’s Lighthouse supports organisations, healthcare services, and public bodies. Insight gained through lived experience, governance roles, and system-level engagement ensures that training, consultancy, and workshops are grounded in real-world pressures, accountability, and the realities faced by families navigating care, complaints, and recovery.

Support Services for Individuals & Families.This page is for individuals, parents, and families affected by pregnancy loss, baby loss, stillbirth, neonatal death, or related bereavement. Zion’s Lighthouse offers signposting only and does not provide crisis or therapeutic services. Support Support Services for Individuals & Families This page is for individuals, parents, and families affected by pregnancy loss, baby loss, stillbirth, neonatal death, or related bereavement. Zion’s Lighthouse offers signposting only and does not provide crisis or therapeutic services. Some organisations listed below offer additional, dedicated support pathways for communities who experience higher levels of inequality or barriers to care. These services remain available to everyone unless stated otherwise. National & UK-Wide Baby-Loss Support ARC – Antenatal Results and Choices Information and emotional support following antenatal screening results, pregnancy complications, and pregnancy loss, including TFMR. Helpline: 0207 713 7486 (10 AM – 5.30 PM MON-FRI) Email: INFO@ARC-UK.ORG Text: 07908 683004 Who this is for: Anyone facing complex antenatal decisions or loss Location/access: UK-wide Visit Website Baby Loss Matters (LIFE) National helpline, text and email support for people affected by baby loss. Helpline: 0808 802 5433 Text: 07860 077339 Who this is for: Anyone affected by baby loss Location/access: UK-wide Visit Website Cradle A national pregnancy loss charity working with Healthcare Professionals within the NHS, to support their pregnancy loss services. CRADLE's online services are available nationwide including Northern Ireland to anyone who has experienced the death of a baby during pregnancy or through having made pregnancy choices. Run by a dedicated team of volunteer ambassadors, of which all have experienced early pregnancy loss. Zoom support available via email: cradle@earlypregnancyloss.co.uk Facebook support: www.facebook.com/groups/cradlesupportgroup Podcast: https://cradlecharity.org/podcast/ Visit Website Ellie’s Gift CIC Ellie's Gift CIC is a not-for-profit organisation founded by Lucy Livesey, a mental health nurse and bereaved mum to Ellie. The organisation was created from lived experience and exists to support families affected by baby loss. Ellie’s Gift provides a free app offering practical guidance, audio support, PDF resources and signposting for anyone facing the birth of a baby who has died. The organisation also offers aftercare through mindfulness, yoga, relaxation sessions and resources, giving individuals gentle tools that may help them find ease in the midst of loss. Download the Ellie’s Gift App: https://www.ellies.gift/ellies-gift-app Instagram: elliesgiftproject Book: Ellie's Gift: A Mindful Approach to Grief and Baby Loss: 8 Week Self-Help Guide Visit Website Miscarriage Association Support and information for miscarriage, ectopic pregnancy and molar pregnancy, including helpline and online support. Our helpline: 0303 003 6464 Mon, Tue, Thu 9am-4pm | Wed, Fri 9am-8pm Email: info@miscarriageassociation.org.uk Who this is for: Anyone affected by early pregnancy loss Location/access: UK-wide Visit Website Sands Stillbirth and neonatal death charity. Up-to-date information and support available for bereaved parents, families and healthcare professionals. Helpline: 0207 436 5881 Email: helpline@sands.org.uk Visit Website SiMBA Simpson’s Memory Box Appeal (SiMBA) – Memory boxes and baby loss support for bereaved parents and professionals. Support Groups via Zoom: https://www.simbacharity.org.uk/support/support-groups/ Visit Website The Lullaby Trust Support for families affected by the sudden and unexpected death of a baby or young child. Phone: 0808 802 6868 Email: support@lullabytrust.org.uk Who this is for: Families after sudden infant death and baby loss Location/access: UK-wide Visit Website Aching Arms Emotional support and comfort gifts (including comfort bears) for families who have lost a baby. Email: support@achingarms.co.uk Phone: 07464 508994 Who this is for: Bereaved parents and families Location/access: UK-wide Visit Website Child Bereavement UK Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. They offer free, confidential bereavement support for individuals, couples, children, young people, and families, by telephone, video or instant messenger, wherever you live in the UK. We also offer face-to-face support from a number of locations. Phone: 08000288840 Email: helpline@childbereavementuk.org Visit Website Cruse Bereavement Support Bereavement support for all types of loss, including baby loss. Offers helpline, one-to-one and group support. Helpline: 0808 808 1677 Who this is for: Anyone who is bereaved Location/access: UK-wide Visit Website Mariposa International / Saying Goodbye Befriender support, online resources and remembrance services for anyone affected by baby loss at any stage. Phone: 0300 323 1350 Email: support@sayinggoodbye.org Who this is for: Anyone affected by baby loss Location/access: UK & international (online) Visit Website Petals – Baby Loss Counselling Charity Free specialist bereavement counselling for parents and families after pregnancy or baby loss. Contact: Via website (referral/self-referral routes apply) Who this is for: Parents and families after baby loss Location/access: UK-wide (eligibility criteria apply) Visit Website Saying Goodbye A UK-based charity that provides support to anyone who has suffered the loss of a baby at any stage of pregnancy, at birth or in infancy. Contact via website. Visit Website The Compassionate Friends Peer-led support for parents and families after the death of a child at any age, including baby loss. Helpline: 0345 123 2304 Who this is for: Parents and families after child or baby loss Location/access: UK-wide Visit Website Tommy’s Midwife-run helpline and information for pregnancy and baby loss. Works in partnership with Five X More and Petals to support access for Black and Black Mixed-Heritage women. Helpline: 0800 0147 800 Email: midwife@tommys.org . Who this is for: Anyone affected by pregnancy or baby loss Location/access: UK-wide Visit Website Culturally Specific & Community-Led Support Bro Morgannwg Baby Loss Support Group Charity providing support to bereaved families following the loss of a baby. Meetings offer a safe, confidential environment where predominately mothers come to share and listen to experiences of other bereaved mums. Email: Jess@bromorgannwgbabyloss.net / Tara@bromorgannwgbabyloss.net Facebook: Bro Morgannwg Baby Loss Support Group Visit Facebook Ebony Bonds Culturally sensitive, peer-led bereavement support for Black families after baby loss. Email: team@ebonybonds.org.uk Phone: 07538 953538 Instagram: @ebonybondsupport Who this is for: Black families affected by baby loss Location/access: UK-wide Visit Website Sister Circles / Maternity Mates Peer-led support groups for women affected by pregnancy loss, birth trauma and perinatal experiences. Email: enquiries@sistercircle.org.uk Phone: 020 7377 9644 Who this is for: Women seeking peer support Location/access: Local / regional (check availability) Visit Website Children of Jannah Supporting bereaved parents who experience baby loss, holding at their core the Muslim belief that all children who die enter Heaven (called Jannah in Arabic). Get in touch via website (live chat available) Visit Website NINE – The Nod Is Not Enough A community-led movement dedicated to evolving the silent language of Black brotherhood into a culture of active support. NINE recognises the “nod” as a powerful symbol of recognition, while challenging the idea that it is enough. The work focuses on dismantling stigma around mental health, encouraging vulnerability, and building community, connection, and tools that support Black men to move beyond survival and towards wellbeing. Instagram: @nod_is_not_enough Email: nodisnotenough@gmail.com Who this is for: Black men seeking community, connection, and mental health support Location / access: UK-based community support (check social media for current activities and access) Visit Instagram The Motherhood Group Award-winning social enterprise supporting Black mothers and families through culturally sensitive peer support, counselling, community programmes, digital tools, and national advocacy. Email: info@themotherhoodgroup.com Instagram: @themotherhoodgroup Who this is for: Black mothers and families Location/access: UK-wide Visit Website Specialist Circumstances & Conditions Baby Loss Retreat Residential retreats and therapeutic spaces for bereaved parents and families following baby loss. Email: info@babylossretreat.org.uk Phone: 0141 248 4200 Who this is for: Parents and families after baby loss Location/access: UK-wide (retreat-based) Visit Website Elle Margetson Hypnotherapy Elle is a baby loss and grief therapist she helps mamas navigate their grief, feel supported, seen and heard in order to find their normal. Instagram: @elle.hypnotherapy Visit Instagram Teddy’s Wish Support for bereaved parents and families through care packages and fully funded counselling. Contact them via the website. Visit Website Ectopic Pregnancy Trust Information, emotional support and helpline for those affected by ectopic pregnancy. Helpline: 020 7733 2653 Email: info@ectopic.org.uk Who this is for: Anyone affected by ectopic pregnancy Location/access: UK-wide Visit Website Muma Nurture Supports fertility, pregnancy and related loss through counselling, holistic therapies and support groups. Contact Number: 01323 325558 Email: contact@mumanurture.org Visit Website Twins Trust – Bereavement Support Support for families after the loss of one or more babies from a multiple pregnancy. Email: bereavementsupport@twinstrust.org Who this is for: Families affected by twin, triplet and more loss Location/access: UK & Ireland Visit Website Local & Regional Support (check eligibility) 2 Wish Upon a Star 2 Wish Upon a Star is a Welsh based charity who supports anyone Welsh or living in Wales who is affected by the sudden and unexpected death of a child or young person aged 25 years or under. Home visits and ongoing telephone support will continue for as long as the family and the Immediate Support Coordinator feel it is appropriate and beneficial. Phone: 01443 853125 Email: info@2wish.org.uk Visit Website Baby Loss Support (Leicester, Leicestershire & Rutland) Local peer support, groups and remembrance events. Email: info@babylosssupport.org.uk Phone: 07400 402744 Who this is for: Families in Leicester, Leicestershire & Rutland Location/access: Regional Visit Website Held In Our Hearts Specialist baby-loss support and counselling (Scotland). Phone: 0131622 6263 Email: info@heldinourhearts.org.uk Who this is for: Families after baby loss Location/access: Scotland, Lothian, Borders, Fife, Forth Valley, and Highland Visit Website The Lily Mae Foundation Is a UK registered charity providing much needed support to parents and families in the West Midlands who have lost a baby to stillbirth, neonatal death, miscarriage or medical termination. Email: info@lilymaefoundation.org Podcast: https://www.stillparentspodcast.co.uk Visit Website Alternatives Listening Rooms Charity supporting parents who have a lost a baby at any stage of pregnancy or at birth with counselling and support that is free and confidential. Support can be face to face, telephone online or webchat. Email: info@alternativesdundee. org Phoneline: 01382 221112 (24 hour answering service) Textline: 07599 955231 (Text now to make an appointment) Visit Website CHUMS Baby loss Bereavement Service Supports bereaved parents and families who have experienced the death of their baby through late miscarriage, compassionate termination, stillbirth and neonatal death. This is available to those living in Luton and Bedfordshire. Get in touch via website. Visit Website Ocean OCEAN (Offering Compassionate Emotional Support for those Living Through Birth Trauma & Birth Loss) is an integrated maternity and mental health service providing support for those affected by birth loss or birth trauma. Email: elft.bedlutonocean@nhs.net Phone: 01234 263639 Visit Website TimeNorfolk The pregnancy loss charity, offering free specialist support to women and partners. Covering all pregnancy related issues for people local to Norfolk only. Phone: 01603 927487 Email: info@timenorfolk.org.u k Visit Website International & Memory-Making Support Now I Lay Me Down to Sleep (NILMDTS) Free professional remembrance photography for families experiencing stillbirth or neonatal death. Who this is for: Families after stillbirth or neonatal loss Location/access: International (volunteer availability dependent) Visit Website If you still need help finding support/ local support, AtaLoss is the UK’s signposting and information for bereaved people. Find support now. Visit Website If you need urgent help If you are in immediate distress or feel unsafe, please contact: • 999 (UK emergency services) • Samaritans – 116 123 (UK & ROI, 24/7)

Love,Life and Loss is a podcast that talks about baby loss at all stages, covering as many different topics as we can. Fighting against the taboo and working together to heal and learn. Love, Life & Loss was founded by Louisa Hendrickson, inspired by her journey through extensive maternity complications and multiple losses. Motivated by a deep desire to speak openly about her son Zion and create a legacy for him. Louisa recognised that there was rarely space for these conversations, too often, people felt awkward or withdrew from the topic. Refusing to let silence prevail, she created this podcast as a safe, honest platform where these stories can be shared and understood, without taboo, discomfort, or silence. It offers a space where stories can be shared safely, and where listeners can learn, reflect, and feel less alone in their experiences. Love, Life & Loss is rooted in lived experience, compassion and exists to amplify voices, challenge stigma, and help people better understand the realities of grief, loss, and trauma. What You Can Expect Honest, compassionate conversations Lived experience shared with care and integrity Discussions that challenge stigma and assumptions Space to acknowledge babies, grief, and love openly The podcast is not about fixing grief or offering clinical advice. It is about listening, learning, and recognising the depth and individuality of each journey. How the Podcast Connects to Zion’s Lighthouse Love, Life & Loss sits alongside Zion’s Lighthouse as a listening and learning platform. While the podcast creates space for stories and conversation, Zion’s Lighthouse works directly with individuals, organisations, and public bodies to support trauma-informed responses to grief and baby loss. Insights from the podcast help inform: training and workshops organisational consultancy advocacy and systems-level work Together, they support greater understanding, compassion, and change. Important Boundaries Love, Life & Loss is a podcast and storytelling platform. It is not a therapy service, crisis support, or substitute for professional mental health care. Listeners are encouraged to seek appropriate support where needed and to engage with the podcast in ways that feel safe for them. Podcast Guest Participation The podcast welcomes guests who are willing to share their experiences with honesty and care. Conversations are approached with respect, clear boundaries, and an understanding of the responsibility that comes with sharing lived experience publicly. If you are interested in being a guest, please get in touch via the contact page. Get In Touch “It wasn’t too long after losing my son Dantè that Louisa asked me to share his story on the Love, Life and Loss podcast. It was only my second podcast interview and I didn’t know where to start. Louisa gave me time, space, and the attention my son’s story deserved. She left me to talk and asked questions that allowed me to speak freely, for hours. I worried I talked too much, but Louisa put me at ease and later shared an edited version that still held everything I needed to say. When she later told me someone suggested a trigger warning after listening, I knew we had captured something raw and real that honoured my son’s story without ambiguity. I’m extremely grateful to Louisa for the opportunity to share, and I would encourage anyone considering working with her to have no second thoughts — she will keep you safe.” — Peter Reeves, Bereaved Father & Founder of N.I.N.E, Podcast Guest

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Hi, I'm Audua - part of the Zion's Ligthouse team. I'm a Movement is Medicine® (MIM) Instructor. Audua Movement is Medicine® (MIM) Instructor Meet the Team My Approach: My work is grounded in the belief that wellbeing is best supported when both the mind and the body are included. Alongside talking therapies, I am passionate about approaches that support nervous system regulation through the body, using music and movement to reduce stress and build resilience. I work in an inclusive and respectful way, creating spaces where people feel safe to reconnect with their bodies at their own pace. Qualifications & Training: Level 3 Counselling Skills Level 3 Health & Coaching qualification Trauma-Informed Practice qualification Certified Movement is Medicine® Instructor Social Prescriber (NHS) Experience & Approach: As a Social Prescriber working within the NHS, I advocate for non-clinical approaches that help people build a personal toolbox for wellbeing. I support individuals to recognise themselves as the experts in their own lives and to develop skills that support long-term self-management. Movement is Medicine uses a bottom-up approach, beginning with the body to support nervous system regulation before cognitive processing. Sessions combine somatic meditation with free-flow, non-judgemental movement, using rhythm and music to support safety, agency, and emotional regulation. The Story Behind the Work: My work with Movement is Medicine is rooted in lived experience. In January 2023, my daughter Erica was stillborn at 25 weeks. Although she never took a breath, her life has profoundly shaped both me and my work. Following her death, alongside earlier trauma, my body began responding in ways my mind could not. Through rhythm and movement, I found a pathway for release, regulation, and healing. I came to understand that trauma is not only held in the mind, but in the body. Movement is Medicine has supported me to live with complex PTSD, process grief alongside talking therapy, and move from survival towards greater stability. It is an honour to now support others in reconnecting with their bodies as a source of resilience and healing. A Little About Me: I value time in nature, music, and creative expression, and I believe creativity plays an important role in wellbeing and recovery.

Zion’s Lighthouse is the consultancy and advocacy arm of our work, supporting organisations, healthcare services, and workplaces to respond to grief, baby loss, trauma, and inequity with integrity and care. Zion's Lighthouse Consultancy, Training, and Advocacy Services Informed by Lived Experience Zion’s Lighthouse is the consultancy and advocacy arm of our work, supporting organisations, healthcare services, and workplaces to respond to grief, baby loss, trauma, and inequity with integrity and care. Our work sits at the intersection of lived experience, trauma-informed practice, and systems change. We support organisations not only to understand grief and loss, but to respond to it safely, ethically, and in ways that genuinely support people. Our Approach At Zion’s Lighthouse, we recognise that grief and trauma are not only emotional experiences, they are held in the body, shaped by systems, and influenced by inequality. Our approach is: Trauma-informed Holistic Grounded in lived experience Attentive to disparity and inequity Focused on practical, sustainable change We work with organisations to move beyond awareness into action, supporting both individuals and the systems they exist within. Recognising Grief and Trauma in the Body Grief does not live solely in the mind. It can affect how people move, breathe, regulate emotion, concentrate, and feel safe in their own bodies, particularly following trauma or loss. Zion’s Lighthouse integrates an understanding of the body into our work, recognising the importance of regulation, movement, and nervous system awareness when supporting people through grief and trauma. Movement-based approaches may be incorporated alongside consultancy and education to support grounding, wellbeing, and capacity to engage. Our Core Areas of Work Organisational & Workplace Consultancy NHS & Hospital Consultancy Training, Education & Public Speaking Equity, Diversity & Inclusion (ED&I) Supporting employers to respond to grief and baby loss with compassion, clarity, and consistency. This includes: Trauma-informed policy review Parental bereavement and maternity policy guidance Manager and leadership support Supporting staff affected by grief or loss Identifying gaps in support and wellbeing provision Guidance around flexibility, discretion, and reasonable adjustments Work informed by lived experience supporting maternity services, clinical teams, and healthcare systems. This includes: Workshops and talks informed by lived experience Trauma-informed policy and practice review Support for Rainbow Clinics and aftercare pathways Staff support, including those with lived experience Work addressing disparities in maternity and baby loss outcomes Addressing racism and inequity within care systems Supporting learning, reflection, and cultural change. This includes: Grief and baby loss training Trauma-informed practice education Workshops on equity and intersectionality Conference keynotes and panel discussions Awareness and professional development sessions Zion’s Lighthouse approaches ED&I through a trauma-informed and culturally sensitive lens, recognising that experiences of grief, loss, and care are shaped by identity, culture, and systems. Our work supports organisations to develop cultural curiosity, moving beyond assumptions and performative action towards deeper understanding and safer practice. This includes: ED&I consultancy grounded in trauma-informed principles Addressing disparities in experience and outcomes Supporting organisations to engage meaningfully with awareness initiatives Creating safer, more inclusive spaces for marginalised communities Encouraging reflection, learning, and accountability rather than defensiveness The Zion’s Lighthouse Team Zion’s Lighthouse is led by Louisa Hendrickson. The wider Zion’s Lighthouse team includes: A holistic CBT therapist A Movement Is Medicine (MiM) practitioner Together, the team brings a holistic, ethically grounded approach to supporting organisations and individuals, recognising the emotional, physical, and psychological impact of grief and trauma while maintaining clear professional boundaries. Meet the Team How Organisations Work With Us Zion’s Lighthouse offers: One-off workshops and talks Ongoing organisational partnerships Short-term consultancy Bespoke programmes tailored to need What We Don’t Offer Zion’s Lighthouse is committed to working ethically, safely, and within clear professional boundaries. To ensure this, it’s important to be clear about what we do not offer. We do not provide: Individual therapy or counselling services Crisis or emergency mental health support Generic or tick-box training sessions One-off awareness talks without appropriate context or safeguarding Unpaid consultancy or emotional labour Zion’s Lighthouse is not a replacement for clinical or therapeutic services. Where appropriate, we encourage organisations and individuals to ensure access to qualified clinical support alongside our work. This clarity allows us to deliver meaningful, trauma-informed work that supports both individuals and systems responsibly. Testimonials “Louisa Hendrickson is a distinguished speaker and advocate who has been an integral part of our maternal health initiatives.” — Project & Fundraising Officer, The Motherhood Group Work with Zion’s Lighthouse If you are looking to support people through grief and baby loss with integrity, and to address inequities that impact outcomes, we would love to hear from you. Get In Touch

Browse some of the testimonials we've received from Organisations & Partners, Zion's Lighthouse Workshops and Podcast guests. Testimonials Organisations & Partners “Louisa is a skilled speaker and facilitator who guides audiences through her lived experience to foster wider awareness about this important issue. Thoughtful, practical, and knowledgeable.” — Head of Operations, Powered by Diversity “Louisa Hendrickson is a distinguished speaker and advocate who has been an integral part of our maternal health initiatives.” — Project & Fundraising Officer, The Motherhood Group “What makes Louisa particularly impactful is her willingness to share her lived experience of baby loss with remarkable authenticity and courage.” — The Motherhood Group (excerpt) “We were so pleased to have Louisa supporting our Wellbeing after Miscarriage programme.” — Senior Health Information Manager, Tommy’s “Louisa has played an important role in our Lost in the System campaign.” — Public Affairs Officer, Sands “Louisa has been a service user in the CHUMS Baby Loss Service and has since generously contributed her time, insight, and lived experience to support our work, particularly around diversity and inclusion.” — Jan Cooper, Bereavement Specialist / Baby Loss Service Lead, CHUMS Workshops (Anonymous) “The session created space for open, honest conversations about grief that are often avoided.” — Workshop participant (anonymous) “It was helpful to talk about grief without being given advice or being told how to feel.” — Workshop participant (anonymous) “The workshop helped me reflect on how I support others in the workplace.” — Workshop participant (anonymous) Podcast Guests “I trusted Louisa because I knew she would handle my story with care.” — Aisha “Louisa created a space where I felt safe to speak openly about my son.” — Peter

Hi I'm Natalie - Part of the Zion's Lighthouse team. I'm a Clinical Supervisor & CBT Therapist. Natalie Clinical Supervisor & CBT Therapist Meet the Team My Approach: My approach is person-centred and holistic, recognising that emotional wellbeing is shaped by family life, relationships, education, and lived experience. I work collaboratively with children, young people, and parents to help them understand their thoughts, feelings, and behaviours, and to develop tools that feel realistic and supportive in everyday life. When working with bereaved families, or those experiencing loss and significant change, I am particularly mindful of the impact this can have on emotional safety, identity, and relationships. I aim to offer a calm, non-judgemental space where emotions can be explored safely, and where families can move forward at a pace that feels right. Qualifications & Training: • PGDip Children and Young People’s Cognitive Behavioural Therapy (University of Derby) • PGCert Low Intensity Clinical Supervision (University of Northampton) • PGCert Children’s Psychological Wellbeing Practice (University of Northampton) • BA (Hons) Criminology & Sociology (Coventry University) Experience & Approach: My background includes work as a Senior Psychological Mental Health Practitioner and Low Intensity Supervisor, alongside earlier roles supporting children, young people, and families within community, local authority, and voluntary-sector settings. I have extensive experience working alongside schools, parents, and wider systems, and I am also a qualified Teaching Assistant. A Little About Me: Outside of work, I’m a proud mum who enjoys reading, keeping active, and listening to music. Weekends often involve dancing around the kitchen, a reminder of the importance of joy, movement, and connection.

I’m Louisa, and I’m a mum of four. My work is grounded in lived experience and shaped by extensive professional training, qualifications, and sector experience across safeguarding, community support, and public-sector systems. Louisa Founder of Zion's Lighthouse Meet the Team My work is grounded in lived experience and shaped by extensive professional training, qualifications, and sector experience across safeguarding, community support, and public-sector systems. Qualifications & Training: • BA (Hons) Degree in Criminology and Law • Qualified Life Coach • Training in trauma-aware practice and challenging behaviour • Specialist grief education, including complex and complicated grief • Mental health, suicide prevention, and safeguarding training Before founding Zion’s Lighthouse, I spent over 15 years working across housing, community, voluntary, and public-sector services, progressing from frontline roles into senior management and consultancy positions including Housing & Support Manager, Senior Support Coordinator, and Community Youth Support Consultant. Across these roles, I held responsibility for: • safeguarding and risk management • policy development, compliance, and governance • managing teams and complex caseloads • multi-agency working with the NHS, social services, police, schools, youth offending teams, and local authorities This background allows me to work confidently with NHS trusts, public bodies, and organisations, holding both the human impact of grief and loss and a clear understanding of the systems that shape people’s experiences.

Zion’s Lighthouse was founded by Louisa Hendrickson following the death of her son, Zion. The organisation exists to change how grief, baby loss, and trauma are understood and responded to. About Zion’s Lighthouse Zion’s Lighthouse was founded by Louisa Hendrickson following the death of her son, Zion. The organisation exists to change how grief, baby loss, and trauma are understood and responded to, supporting families, organisations, and public bodies to engage with loss in ways that are compassionate, trauma-informed, and rooted in real understanding, not only at an individual level, but within the systems that shape people’s experiences during some of the most vulnerable moments of their lives. Zion’s Lighthouse brings together lived experience, professional training, trauma-informed practice, and advocacy to support compassionate, ethical, and sustainable change, particularly where people have historically been overlooked or poorly served. My Story I’m Louisa, and I’m a mum of four. I have three of my children with me, and one angel baby, my beautiful baby boy Zion Esau Hendrickson. I’ve been pregnant seven times in eight years. After the birth of my first daughter, I experienced three consecutive miscarriages at around seven weeks. Following those losses, I was diagnosed with antiphospholipid syndrome (lupus anticoagulant), which meant that every pregnancy afterwards involved daily blood-thinner injections (tinzaparin). I’ll be honest, I hate needles. But pregnancy teaches you very quickly what you are capable of when love is involved. My pregnancies were medically complex. I experienced hyperemesis gravidarum , required hospital admissions, and during my final pregnancy I needed an emergency cervical cerclage at around 24 weeks when my cervix began to open prematurely. I was later diagnosed with endometriosis, a long-standing and extremely painful condition that had gone undetected for years and was only identified once I was opened up during surgery. Pregnancy was never carefree for me. It was layered with risk, fear, resilience, gratitude, and profound love for the babies I carried. Zion In April 2020, during the first COVID lockdown, I gave birth to my beautiful baby boy, Zion Esau Hendrickson. Zion was born prematurely and survived for 47 minutes. I went into hospital believing I had a water infection . I left without my baby, alone, in the middle of a pandemic. That moment changed everything. Losing Zion activated trauma responses I didn’t yet have language for. I was initially diagnosed with PTSD and anxiety , and later with complex PTSD, recognising that Zion’s death re-activated earlier trauma already held in my body. I had to learn how to navigate grief largely on my own, emotionally, physically, and psychologically, while continuing to show up for my family and for the world around me. What Shaped the Work Movement saved my life. Yoga became a lifeline, not as a fix but it helped me stay connected to my body when my nervous system felt overwhelmed. Through this, I came to understand something that now sits at the heart of Zion’s Lighthouse: Grief and trauma are not only experienced emotionally, they are held in the body. Over the years, I have spent time learning about grief, trauma, and the nervous system, and the profound ways they interact. Through lived experience, professional development, and research, I’ve learned that trauma cannot be neatly compartmentalised. Unprocessed trauma remains stored in the body and continue to shape how we live, work, and relate. This understanding informs how Zion’s Lighthouse works with both individuals and organisations. Why Love, Life & Loss came first In the midst of my grief, I created the Love, Life & Loss podcast as a way to honour my son and to create space for honest conversations about grief and baby loss, without taboo, discomfort, or silence. On the podcast, I repeatedly heard from parents whose loss was compounded by: • poor or inconsistent care • lack of understanding around grief and trauma • silence, avoidance, or minimisation • systems unprepared to hold loss safely I also began to hear and see more clearly how disparities shaped these experiences, how race, class, disability, mental health, and social position influenced who was listened to, who felt safe, and who received appropriate support. These conversations made it clear that awareness alone was not enough. Why Zion’s Lighthouse exists Zion’s Lighthouse was created to work directly with organisations, healthcare services, and public bodies. The aim is to support safer, more trauma-informed responses to grief and baby loss. While also addressing the inequalities that shape people’s experiences and outcomes and to respond in ways that do not cause further harm. Advocacy is central to this work, not to apportion blame, but to improve understanding, accountability, and care, particularly for those most at risk of being overlooked. Zion’s Lighthouse challenges systems where inequity is normalised and supports organisations to move from good intention to meaningful action. This work is about: • compassion with competence • trauma-informed and culturally curious practice • equity, not assumption • accountability, not blame • real, sustainable systems change Meet the Team The Zion’s Lighthouse Team Zion’s Lighthouse is led by lived experience and strengthened through collaboration. The work is supported by a small, trusted team of practitioners whose skills, training, and lived experience complement one another, allowing services to be delivered with depth, integrity, and clear professional boundaries. Together, the team supports individuals, families, and organisations in ways that are trauma-informed, ethical, and grounded in real understanding. Louisa Founder of Zion's Lighthouse Natalie Clinical Supervisor and CBT Therapist Audua Movement is Medicine® (MIM) Instructor

At Zion’s Lighthouse, we walk beside you, offering guidance and support to help you rediscover your own resilience, because survival was never the goal. Mission & Values Our Purpose At Zion’s Lighthouse, we walk beside you, offering guidance and support to help you rediscover your own resilience, because survival was never the goal. We exist to educate others on the impact of loss and trauma, and to support more compassionate, confident responses to grief at home, at work, and within wider systems. Through intentional movement, lived experience, and honest support, we help you understand what works for you. Our Vision A world where baby loss is recognised like any other loss. Where grief and trauma are understood. Where open conversations are welcome, and where every family is heard, respected, and met with equitable care. Our Mission At Zion’s Lighthouse, we bring grief into the light, offering trauma-informed support to those navigating grief and baby loss. Rooted in lived experience, we work with integrity to honour every story, challenge stigma, and advocate for change. Through movement, education, and compassionate care, we help families feel seen, supported, and able to live alongside their grief. This includes a commitment to recognising every baby’s right to safe care, and every family’s right to be treated with dignity, compassion, and respect. Our Values These values support our mission — they do not replace it. Lived experience We believe lived experience is a vital source of understanding. It shapes how we work, how we listen, and how we advocate, ensuring support is grounded in real insight rather than assumption. Compassionate and trauma-informed We recognise that grief and trauma affect people differently. Our work prioritises emotional safety, choice, respect, and support that meets people where they are. Movement and the body We recognise that grief and trauma are not only experienced emotionally but are also held in the body. Alongside conversation, we value intentional movement as part of supporting regulation, connection, and resilience. Honest support There is no single way to grieve. We focus on what works for each individual, family, or organisation, offering honest support without pressure, judgement, or expectation. Education and understanding We are committed to helping others better understand grief and baby loss, and how to support someone with care and confidence, both personally and professionally. Advocacy and change Where systems fall short, we believe in advocating for improvement. We are committed to challenging stigma, inequality, and harmful practice, while supporting meaningful and sustainable change. Our Brand Pillars Honouring Every Journey We want to inspire our audience to feel empowered and able to share their grief and talk about their babies, with confidence. We are all affected in different ways but Grief and Growth Can Coexist. Driving Change We equip our community to love themselves, trust their instincts, and find the strength to stand up, speak out, and challenge the status quo. We strive for better outcomes. Our work goes beyond individual healing, we are shaping a better future. Integrity and Compassion We want our content to educate our audience on the impact of grief and baby loss, providing support and guidance to those experiencing it. We believe in real, compassionate, and honest conversations about grief. How this guides our work Together, our purpose, vision, mission, values, and pillars guide how Zion’s Lighthouse supports individuals, families, organisations, and public bodies. They inform our boundaries, our advocacy, and our commitment to trauma-informed, ethical, and sustainable change. Work with Zion’s Lighthouse If you are looking to support people through grief and baby loss with integrity, and to address inequities that impact outcomes, we would love to hear from you. Get In Touch