My work is grounded in lived experience and shaped by extensive professional training, qualifications, and sector experience across safeguarding, community support, and public-sector systems.

Qualifications & Training:
• BA (Hons) Degree in Criminology and Law
• Qualified Life Coach
• Training in trauma-aware practice and challenging behaviour
• Specialist grief education, including complex and complicated grief
• Mental health, suicide prevention, and safeguarding training

Before founding Zion’s Lighthouse, I spent over 15 years working across housing, community, voluntary, and public-sector services, progressing from frontline roles into senior management and consultancy positions including Housing & Support Manager, Senior Support Coordinator, and Community Youth Support Consultant.

Across these roles, I held responsibility for:
• safeguarding and risk management
• policy development, compliance, and governance
• managing teams and complex caseloads
• multi-agency working with the NHS, social services, police, schools, youth offending teams, and local authorities

This background allows me to work confidently with NHS trusts, public bodies, and organisations, holding both the human impact of grief and loss and a clear understanding of the systems that shape people’s experiences.