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Support

Support Services for Individuals & Families

This page is for individuals, parents, and families affected by pregnancy loss, baby loss, stillbirth, neonatal death, or related bereavement. Zion’s Lighthouse offers signposting only and does not provide crisis or therapeutic services.

Some organisations listed below offer additional, dedicated support pathways for communities who experience higher levels of inequality or barriers to care. These services remain available to everyone unless stated otherwise.

National & UK-Wide Baby-Loss Support

ARC – Antenatal Results and Choices

Information and emotional support following antenatal screening results, pregnancy complications, and pregnancy loss, including TFMR.


Helpline:

0207 713 7486

(10 AM – 5.30 PM MON-FRI)


Email:

INFO@ARC-UK.ORG


Text:

07908 683004


Who this is for:

Anyone facing complex antenatal decisions or loss


Location/access:

UK-wide

Baby Loss Matters (LIFE)

National helpline, text and email support for people affected by baby loss.


Helpline:

0808 802 5433


Text:

07860 077339


Who this is for:

Anyone affected by baby loss


Location/access:

UK-wide

Cradle

A national pregnancy loss charity working with Healthcare Professionals within the NHS, to support their pregnancy loss services.


CRADLE's online services are available nationwide including Northern Ireland to anyone who has experienced the death of a baby during pregnancy or through having made pregnancy choices. Run by a dedicated team of volunteer ambassadors, of which all have experienced early pregnancy loss.


Zoom support available via email:

cradle@earlypregnancyloss.co.uk


Facebook support:

www.facebook.com/groups/cradlesupportgroup


Podcast:

https://cradlecharity.org/podcast/

Ellie’s Gift CIC

Ellie's Gift CIC is a not-for-profit organisation founded by Lucy Livesey, a mental health nurse and bereaved mum to Ellie. The organisation was created from lived experience and exists to support families affected by baby loss.

Ellie’s Gift provides a free app offering practical guidance, audio support, PDF resources and signposting for anyone facing the birth of a baby who has died.


The organisation also offers aftercare through mindfulness, yoga, relaxation sessions and resources, giving individuals gentle tools that may help them find ease in the midst of loss.


Download the Ellie’s Gift App:

https://www.ellies.gift/ellies-gift-app


Instagram:

elliesgiftproject


Book:

Ellie's Gift: A Mindful Approach to Grief and Baby Loss: 8 Week Self-Help Guide

Miscarriage Association

Support and information for miscarriage, ectopic pregnancy and molar pregnancy, including helpline and online support.


Our helpline:

0303 003 6464

Mon, Tue, Thu 9am-4pm | Wed, Fri 9am-8pm


Email:

info@miscarriageassociation.org.uk


Who this is for:

Anyone affected by early pregnancy loss


Location/access:

UK-wide

Sands

Stillbirth and neonatal death charity. Up-to-date information and support available for bereaved parents, families and healthcare professionals.


Helpline:

0207 436 5881

Email:

helpline@sands.org.uk

SiMBA

Simpson’s Memory Box Appeal (SiMBA) – Memory boxes and baby loss support for bereaved parents and professionals.


Support Groups via Zoom:

https://www.simbacharity.org.uk/support/support-groups/

The Lullaby Trust

Support for families affected by the sudden and unexpected death of a baby or young child.


Phone:

0808 802 6868


Email:

support@lullabytrust.org.uk


Who this is for:

Families after sudden infant death and baby loss


Location/access:

UK-wide

Aching Arms

Emotional support and comfort gifts (including comfort bears) for families who have lost a baby.


Email:

support@achingarms.co.uk


Phone:

07464 508994  


Who this is for:

Bereaved parents and families


Location/access:

UK-wide

Child Bereavement UK

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.


They offer free, confidential bereavement support for individuals, couples, children, young people, and families, by telephone, video or instant messenger, wherever you live in the UK. We also offer face-to-face support from a number of locations.


Phone:

08000288840


Email:

helpline@childbereavementuk.org

Cruse Bereavement Support

Bereavement support for all types of loss, including baby loss. Offers helpline, one-to-one and group support.


Helpline:

0808 808 1677


Who this is for:

Anyone who is bereaved


Location/access:

UK-wide

Mariposa International / Saying Goodbye

Befriender support, online resources and remembrance services for anyone affected by baby loss at any stage.


Phone:

0300 323 1350


Email:

support@sayinggoodbye.org


Who this is for:

Anyone affected by baby loss


Location/access:

UK & international (online)

Petals – Baby Loss Counselling Charity

Free specialist bereavement counselling for parents and families after pregnancy or baby loss.


Contact:

Via website (referral/self-referral routes apply)


Who this is for:

Parents and families after baby loss


Location/access:

UK-wide (eligibility criteria apply)

Saying Goodbye

A UK-based charity that provides support to anyone who has suffered the loss of a baby at any stage of pregnancy, at birth or in infancy.


Contact via website.

The Compassionate Friends

Peer-led support for parents and families after the death of a child at any age, including baby loss.


Helpline:

0345 123 2304


Who this is for:

Parents and families after child or baby loss


Location/access:

UK-wide

Tommy’s

Midwife-run helpline and information for pregnancy and baby loss. Works in partnership with Five X More and Petals to support access for Black and Black Mixed-Heritage women.


Helpline:

0800 0147 800


Email:

midwife@tommys.org.


Who this is for:

Anyone affected by pregnancy or baby loss


Location/access:

UK-wide

Culturally Specific & Community-Led Support

Bro Morgannwg Baby Loss Support Group

Charity providing support to bereaved families following the loss of a baby. Meetings offer a safe, confidential environment where predominately mothers come to share and listen to experiences of other bereaved mums.


Email:

Jess@bromorgannwgbabyloss.net / Tara@bromorgannwgbabyloss.net

Facebook:

Bro Morgannwg Baby Loss Support Group

Ebony Bonds

Culturally sensitive, peer-led bereavement support for Black families after baby loss.


Email:

team@ebonybonds.org.uk


Phone:

07538 953538


Instagram:

@ebonybondsupport


Who this is for:

Black families affected by baby loss


Location/access:

UK-wide

Sister Circles / Maternity Mates

Peer-led support groups for women affected by pregnancy loss, birth trauma and perinatal experiences.


Email:

enquiries@sistercircle.org.uk


Phone:

020 7377 9644


Who this is for:

Women seeking peer support


Location/access:

Local / regional (check availability)

Children of Jannah

Supporting bereaved parents who experience baby loss, holding at their core the Muslim belief that all children who die enter Heaven (called Jannah in Arabic).


Get in touch via website (live chat available)

NINE – The Nod Is Not Enough

A community-led movement dedicated to evolving the silent language of Black brotherhood into a culture of active support. NINE recognises the “nod” as a powerful symbol of recognition, while challenging the idea that it is enough. The work focuses on dismantling stigma around mental health, encouraging vulnerability, and building community, connection, and tools that support Black men to move beyond survival and towards wellbeing.


Instagram:

@nod_is_not_enough


Email:

nodisnotenough@gmail.com


Who this is for:

Black men seeking community, connection, and mental health support


Location / access:

UK-based community support (check social media for current activities and access)

The Motherhood Group

Award-winning social enterprise supporting Black mothers and families through culturally sensitive peer support, counselling, community programmes, digital tools, and national advocacy.


Email:

info@themotherhoodgroup.com


Instagram:

@themotherhoodgroup


Who this is for:

Black mothers and families


Location/access:

UK-wide

Specialist Circumstances & Conditions

Baby Loss Retreat

Residential retreats and therapeutic spaces for bereaved parents and families following baby loss.


Email:

info@babylossretreat.org.uk 


Phone:

0141 248 4200


Who this is for:

Parents and families after baby loss


Location/access:

UK-wide (retreat-based)

Elle Margetson Hypnotherapy

Elle is a baby loss and grief therapist she helps mamas navigate their grief, feel supported, seen and heard in order to find their normal.


Instagram:

@elle.hypnotherapy

Teddy’s Wish

Support for bereaved parents and families through care packages and fully funded counselling.


Contact them via the website.

Ectopic Pregnancy Trust

Information, emotional support and helpline for those affected by ectopic pregnancy.


Helpline:

020 7733 2653


Email:

info@ectopic.org.uk


Who this is for:

Anyone affected by ectopic pregnancy


Location/access:

UK-wide

Muma Nurture

Supports fertility, pregnancy and related loss through counselling, holistic therapies and support groups.


Contact Number: 

01323 325558


Email:

contact@mumanurture.org

Twins Trust – Bereavement Support

Support for families after the loss of one or more babies from a multiple pregnancy.


Email:

bereavementsupport@twinstrust.org


Who this is for:

Families affected by twin, triplet and more loss


Location/access:

UK & Ireland

Local & Regional Support (check eligibility)

2 Wish Upon a Star

2 Wish Upon a Star is a Welsh based charity who supports anyone Welsh or living in Wales who is affected by the sudden and unexpected death of a child or young person aged 25 years or under.


Home visits and ongoing telephone support will continue for as long as the family and the Immediate Support Coordinator feel it is appropriate and beneficial.


Phone:

01443 853125


Email:

info@2wish.org.uk

Baby Loss Support (Leicester, Leicestershire & Rutland)

Local peer support, groups and remembrance events.


Email:

info@babylosssupport.org.uk


Phone:

07400 402744


Who this is for:

Families in Leicester, Leicestershire & Rutland


Location/access:

Regional

Held In Our Hearts

Specialist baby-loss support and counselling (Scotland).


Phone:

0131622 6263


Email:

info@heldinourhearts.org.uk


Who this is for:

Families after baby loss


Location/access:

Scotland, Lothian, Borders, Fife, Forth Valley, and Highland

The Lily Mae Foundation

Is a UK registered charity providing much needed support to parents and families in the West Midlands who have lost a baby to stillbirth, neonatal death, miscarriage or medical termination.


Email:

info@lilymaefoundation.org


Podcast:

https://www.stillparentspodcast.co.uk

Alternatives Listening Rooms

Charity supporting parents who have a lost a baby at any stage of pregnancy or at birth with counselling and support that is free and confidential. Support can be face to face, telephone online or webchat.


Email:

info@alternativesdundee.org


Phoneline:

01382 221112 (24 hour answering service)


Textline:

07599 955231 (Text now to make an appointment)

CHUMS Baby loss Bereavement Service

Supports bereaved parents and families who have experienced the death of their baby through late miscarriage, compassionate termination, stillbirth and neonatal death.


This is available to those living in Luton and Bedfordshire.


Get in touch via website.

Ocean

OCEAN (Offering Compassionate Emotional Support for those Living Through Birth Trauma & Birth Loss) is an integrated maternity and mental health service providing support for those affected by birth loss or birth trauma.


Email:

elft.bedlutonocean@nhs.net


Phone:

01234 263639

TimeNorfolk

The pregnancy loss charity, offering free specialist support to women and partners. Covering all pregnancy related issues for people local to Norfolk only.


Phone:

01603 927487


Email:

info@timenorfolk.org.uk

International & Memory-Making Support

Now I Lay Me Down to Sleep (NILMDTS)

Free professional remembrance photography for families experiencing stillbirth or neonatal death.


Who this is for:

Families after stillbirth or neonatal loss


Location/access:

International (volunteer availability dependent)

If you still need help finding support/ local support,

AtaLoss is the UK’s signposting and information for bereaved people. Find support now.

If you need urgent help

If you are in immediate distress or feel unsafe, please contact:


• 999 (UK emergency services)
• Samaritans – 116 123 (UK & ROI, 24/7)

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